Shipping Policy

Effective Date: December 27, 2024

At Lolli Skincare, we are committed to delivering your skincare essentials promptly and securely. This shipping policy provides details on our delivery process, options, and guidelines to ensure a smooth shopping experience.

For any inquiries, please contact us:

1. Order Processing Times

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak periods (holidays or sales events), processing times may extend slightly due to increased order volumes.

2. Shipping Methods and Delivery Times

We offer several shipping options to suit your needs:

  • Standard Shipping:

    • Estimated delivery within 5–7 business days.

  • Expedited Shipping:

    • Estimated delivery within 2–3 business days.

  • Overnight Shipping:

    • Next business day delivery for orders placed before 12 PM PST.

Shipping Costs:
Shipping fees are calculated based on your order’s weight, delivery address, and selected shipping method. Final shipping costs will be displayed at checkout.

3. Shipping Coverage

We currently ship to all 50 states within the United States, including Alaska and Hawaii.

  • Alaska and Hawaii: Additional transit time may apply.
  • At this time, we do not offer international shipping.

4. Order Tracking and Notifications

Once your order has been shipped, you will receive a confirmation email containing:

  • A tracking number.
  • A link to the courier’s platform for real-time tracking.

You can also log in to your account on https://lolliskincare.com to view your order status and tracking details.

5. Delayed or Missing Shipments

We strive to deliver your products on time, but unforeseen circumstances may occasionally cause delays.

If your shipment is delayed or missing:

  • Contact us at info@lolliskincare.com or call 702-806-6824.
  • We will work with the courier to resolve the issue and provide a solution.

6. Address Accuracy

To avoid delivery issues, please ensure your shipping address is accurate and complete at checkout.

  • Orders with incorrect or incomplete addresses may experience delays or be returned.
  • If you notice an error in your shipping details, contact us immediately for assistance.

7. Shipping During Peak Periods

During high-demand seasons (holidays or promotional events), delivery times may be extended. Placing your orders early is recommended to ensure timely delivery.

8. Packaging and Sustainability

We take extra care to package your products securely to ensure they arrive in excellent condition. Whenever possible, we use eco-friendly materials to reduce our environmental impact.

9. Returns and Refunds

For information on returns, exchanges, or refunds, please review our Return and Refund Policy.

Thank you for choosing Lolli Skincare. We are dedicated to providing exceptional service and ensuring your beauty products arrive promptly and securely.