Sales Policy

Effective Date: December 27, 2024

At Lolli Skincare, we are committed to providing high-quality products and excellent service. This Sales Policy outlines the terms and conditions governing the purchase of products through our website (lolliskincare.com). By placing an order with us, you agree to the terms outlined in this policy.

1. Ordering Process
Customers can browse our product selection and place orders through our website.

  • Account Creation: While not mandatory, creating an account can make future purchases easier.
  • Accurate Information: Ensure all personal and payment details provided during checkout are accurate to avoid delays.
  • Order Confirmation: After completing your purchase, you will receive a confirmation email with order details.

2. Payment Terms
We accept multiple payment methods to make your shopping experience convenient.

  • Accepted Methods: Credit/debit cards, PayPal, and other available payment gateways listed on our website.
  • Payment Security: All transactions are secured using encryption and trusted payment processors.
  • Full Payment Required: Orders will only be processed after the payment is successfully completed.

3. Pricing and Promotions
We strive to provide accurate pricing information, but we reserve the right to adjust prices.

  • Price Changes: Prices may change without prior notice, but the price at the time of purchase will apply.
  • Promotional Offers: Discounts and promotions are subject to specific terms, including expiry dates and stock availability.

4. Shipping and Delivery
We aim to deliver your products in a timely manner.

  • Shipping Fees: Calculated during checkout based on your location and selected delivery method.
  • Delivery Timeframe: Estimated delivery times are provided, but delays may occur due to external factors.
  • Tracking Information: Provided once your order is shipped.

5. Order Cancellations
If you wish to cancel an order, contact us immediately.

  • Before Shipment: Orders can be canceled before shipping for a full refund.
  • After Shipment: Cancellations are not allowed once the order is shipped; instead, refer to our Refund and Returns Policy.

6. Product Availability
We do our best to keep our inventory updated. However, in rare cases:

  • Out of Stock Items: If a product is unavailable, we will notify you promptly and offer alternatives or a refund.
  • Limitations: We reserve the right to limit the quantity of items per order.

7. Customer Support
Our team is here to assist you with any issues or inquiries related to your purchase. Contact us via email or phone for prompt support.

8. Changes to This Sales Policy
We may update this Sales Policy to reflect changes in our practices or legal requirements. Any updates will be published with the latest effective date.

Contact Us
If you have questions about this Sales Policy, contact us:

  • Address: 3154 Sunrise Road, Las Vegas, Nevada, United States
  • Phone Number: 702-806-6824
  • Email: info@lolliskincare.com